Help & guides
Guides for families and property owners
Plain-language answers to the questions people ask us most, written by our Chattanooga team and checked against official Tennessee and Georgia sources.
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Tell us what happened. We’ll explain what comes next and send someone from our Chattanooga team. No pressure, no money up front.
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What to do after a death at home
Who to call first, what the medical examiner does, and when to call for cleanup.
Does insurance cover it?
What usually triggers coverage and exactly what to tell the adjuster.
Cleanup cost guide
What really drives the cost, and how most families end up paying little or nothing.
Tennessee victim compensation
Up to $3,000 may be considered for crime scene cleanup. Deadlines and how to apply.
Georgia victim compensation
Crime scene sanitization up to $1,500 through CJCC. Who qualifies and how to file.
Grief & support in Chattanooga
Local groups, hotlines and agencies that help families after a sudden loss.
Need help right now?
If anyone is in danger, call 911. For emotional support, call or text 988 any time.
If you or someone you love is struggling, help is available right now. Call or text 988 (Suicide & Crisis Lifeline), any time. Local crisis line: Partnership for Families, Children and Adults, (423) 755-2700. If anyone is in danger, call 911.
FAQ
Questions families ask us
Still have a question? Call 423-954-0185 any time. You’ll talk to someone local.
Not the police, the medical examiner, or the funeral home. Once your loved one is removed and the home is released, cleanup falls to the family or property owner. A trained biohazard team like ours handles it so you don’t have to.
Often, yes. Many homeowners and renters policies cover sudden, accidental events, but every policy is different. We review your coverage with you and bill your insurance company directly, so you’re not dealing with the adjuster alone.
It can. The state program may consider up to $3,000 for cleaning a crime scene in the victim’s or an eligible relative’s home. The crime generally has to be reported within 15 days, and you have two years to file. We help with the paperwork.
Yes. We serve Fort Oglethorpe, Ringgold, Rossville, Dalton, LaFayette, Chickamauga, Trenton, Calhoun and Rome. Georgia victim compensation may cover up to $1,500 for crime scene sanitization. See all service areas.
Helpful links
Trusted outside resources
Official agencies and organizations we point families to. We have no paid relationship with any of them.
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You don't have to handle this alone
Call now and a local BlueReady tech will walk you through what happens next. Answered 24/7. No money up front.